Privacy Policy

Last updated: May 23, 2026

C311 LLC, a Pennsylvania limited liability company, doing business as “The Spec Investor” (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have. It applies to all of our services, including our website at thespecinvestor.com, our email and SMS communications, our podcast and video content, our social media properties, and any paid products, courses, or memberships we offer (collectively, the “Services”).

By using the Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

Contact information: your name, email address, phone number, and mailing address when you subscribe, sign up, register, purchase, or contact us.
Account information: if we offer accounts in the future, your username, password (stored hashed and salted), preferences, and account history.
Payment information: for paid products, your billing details and payment method. We do not store full credit card numbers; payment processing is handled by PCI-compliant third-party processors (such as Stripe).
Communications: the content of emails, messages, comments, survey responses, support tickets, and other communications you send us.
Submissions: any feedback, testimonials, questions, or other content you provide to us through any channel.

Information Collected Automatically

Device and usage data: IP address, browser type and version, device type, operating system, referring URL, pages visited, time spent, and click activity.
Cookies and similar technologies: small text files stored on your device that help us recognize you, remember preferences, and analyze how the Services are used.
Email engagement: whether you open emails and click links, using standard email tracking pixels and tagged links.

Information from Third Parties

Information from social media platforms when you interact with our pages or follow our accounts.
Information from analytics, advertising, and email service providers about your interaction with our content.
Information from publicly available sources.

2. How We Use Information

We use the information we collect to:

Provide, operate, maintain, and improve the Services.
Send you email newsletters, broadcasts, content updates, and other communications you’ve requested.
Send you SMS messages you’ve opted in to receive.
Respond to your inquiries, requests, and support needs.
Process transactions and deliver paid products.
Send transactional notices (purchase confirmations, account notices, security alerts, legal notices).
Analyze how the Services are used so we can improve them.
Personalize your experience and the content we show you.
Detect, prevent, and address fraud, security issues, and policy violations.
Comply with legal obligations and enforce our Terms of Service.
For marketing and promotional purposes (subject to your communication preferences).

3. SMS Messaging Program — Important Disclosures

If you opt in to our SMS messaging program: By providing your phone number and opting in, you consent to receive recurring automated text messages from The Spec Investor at the phone number you provided. Message frequency varies. Message and data rates may apply. Consent is not a condition of any purchase. Reply STOP to unsubscribe at any time. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.

What We Send via SMS

If you opt in to our SMS program, we may send you:

Educational content and brief insights related to spec building and real estate strategy.
Notifications about new podcast episodes, articles, or videos.
Announcements about new products, courses, or community offerings.
Promotional offers and time-sensitive opportunities.
Reminders about events, live sessions, or webinars you’ve registered for.
Transactional messages related to purchases, account activity, or support.

How to Opt In

You can opt in to our SMS program by submitting your phone number through a form on our website and checking the SMS consent box, by replying to a confirmation message, or by texting a keyword to our number. You must affirmatively opt in; we never enroll you without your express consent.

How to Opt Out

You can unsubscribe from SMS messages at any time by replying STOP to any message we send you. You may also reply UNSUBSCRIBE, CANCEL, END, or QUIT. Once you opt out, we will send a single confirmation message acknowledging your opt-out, after which we will not send you any more marketing SMS messages. Transactional and account-related messages may still be sent as required to provide our Services.

How to Get Help

Reply HELP to any of our messages for assistance, or contact us at [email protected].

SMS Data Sharing

We do not share, sell, rent, or transfer your mobile phone number or SMS opt-in data to any third party for their own marketing or promotional purposes. Phone numbers and opt-in data are shared only with our SMS service provider (which manages message delivery on our behalf) and only as required for the delivery of the messages you’ve requested.

4. How We Share Information

We do not sell your personal information. We share information only as described below:

Service providers: with third parties that perform services on our behalf, such as email delivery (e.g., Beehiiv, ConvertKit), SMS delivery (e.g., Twilio), payment processing (e.g., Stripe), website hosting (e.g., Cloudflare), analytics, customer support, and content distribution platforms. These providers are bound by contractual obligations to handle your information only for the purposes we direct.
Business transfers: in the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
Legal requirements: when we believe disclosure is necessary to comply with applicable law, legal process, or governmental request; to enforce our Terms of Service; to protect the rights, property, or safety of us, our users, or others; or to detect or prevent fraud or security issues.
With your consent: with your direct consent or at your direction.

5. Cookies and Tracking

We use cookies and similar technologies (such as web beacons and pixel tags) to operate the Services, remember your preferences, analyze usage, and improve your experience. You can control cookies through your browser settings; however, disabling cookies may affect the functionality of the Services.

We may also use analytics and advertising services (such as Google Analytics or Meta Pixel, if applicable) that use cookies and similar technologies to collect information about your use of our Services and other websites.

6. Your Choices and Rights

Email Communications

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email. Transactional emails (purchase confirmations, account notices, legal notices) may continue to be sent.

SMS Communications

See Section 3 above for SMS opt-out instructions.

Access, Correction, and Deletion

You may request access to the personal information we hold about you, request correction of inaccurate information, or request deletion of your personal information. To exercise these rights, contact us at [email protected]. We will respond consistent with applicable law.

State-Specific Rights (US)

Depending on your state of residence, you may have additional rights under state privacy laws, including the right to know what personal information we collect, the right to delete personal information, the right to opt out of certain sharing, and the right to non-discrimination for exercising these rights. To exercise these rights, contact us at the email address above.

7. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

8. Data Security

We use commercially reasonable physical, technical, and administrative safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children’s Privacy

The Services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, please contact us so we can delete it.

10. International Users

The Services are operated from and intended for users in the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored in, and processed in the United States, which may have different data protection laws than your jurisdiction.

11. Third-Party Links

The Services may link to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by updating the “Last updated” date at the top of this Privacy Policy and, where appropriate, by additional notice (such as an email to subscribers). Your continued use of the Services after the effective date of any update constitutes your acceptance of the updated Privacy Policy.

13. Contact

If you have questions about this Privacy Policy or our data practices, contact us at:

C311 LLC
d/b/a The Spec Investor
Email: [email protected]